HOMEWAY PRIVACY POLICY

Effective Date: October 20, 2026

HomeWay ("HomeWay," "we," "us," or "our") is a California real estate brokerage providing real estate services, including residential property sales, property acquisitions, real estate investment opportunities, and related services.

HomeWay respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with our representatives, or utilizing our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

HomeWay may collect personal information when you contact us, submit an inquiry, complete an online form, communicate with our representatives, or utilize our real estate services.

Information collected may include:

  • Full name

  • Phone number and email address

  • Mailing address and property address

  • Property ownership and real estate transaction information

  • Buying, selling, or investment preferences

  • Communications with our representatives, including text messages and emails

  • Other information voluntarily provided during business communications

We may also collect limited technical information through our website, including IP addresses, browser information, and website usage data.

2. How We Use Your Information

HomeWay collects and uses personal information for legitimate business purposes, including:

  • Responding to real estate inquiries and service requests.

  • Communicating with prospective buyers, sellers, investors, and real estate professionals.

  • Providing information about real estate transactions, property listings, and acquisition opportunities.

  • Scheduling property appointments, consultations, and transaction-related communications.

  • Sending transactional notifications, appointment reminders, and customer service messages.

  • Sending promotional or marketing communications when appropriate consent has been obtained.

  • Improving our services, operations, and customer experience.

  • Complying with applicable legal and regulatory requirements.

We use personal information only for purposes consistent with this Privacy Policy and applicable law.

3. SMS and Text Messaging Communications

HomeWay may communicate with customers and prospective clients through SMS or MMS text messaging.

By expressly opting in to receive text messages from HomeWay, you agree to receive communications related to real estate services, property inquiries, appointment scheduling, transaction updates, customer support, and, where separately authorized, promotional communications.

SMS Messaging Terms:

  • Message frequency varies depending on your interactions with HomeWay.

  • Message and data rates may apply.

  • You may opt out of receiving text messages at any time by replying STOP to any message.

  • For assistance, reply HELP or contact us at russell@thehomewayteam.com.

  • Consent to receive text messages is not a condition of purchasing any property or service.

  • After opting out, you may receive a final confirmation message. No further messages will be sent under that messaging program unless you provide new consent.

HomeWay maintains records of SMS consent where applicable and honors requests to discontinue text communications.

4. Mobile Information and SMS Consent Privacy

HomeWay does not sell, rent, or share mobile phone numbers or personal information with third parties or affiliates for their marketing or promotional purposes.

All text messaging originator opt-in data and consent information will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to trusted service providers and subcontractors solely to support our business operations, including customer service, communications delivery, and technical support, subject to appropriate confidentiality and data protection obligations.

Such service providers are not authorized to use your information for their independent marketing purposes.

5. Information Sharing and Disclosure

HomeWay does not sell personal information to third parties.

We may disclose relevant personal information in the following circumstances:

  • Service Providers: To trusted vendors providing customer relationship management, communications, website hosting, transaction coordination, and related operational services.

  • Real Estate Transactions: To escrow companies, title companies, lenders, cooperating real estate professionals, and other transaction participants when reasonably necessary to facilitate an authorized real estate transaction.

  • Legal Requirements: When required to comply with applicable laws, regulations, subpoenas, or lawful government requests.

  • Business Protection: When reasonably necessary to protect our legal rights, property, customers, or business operations.

We limit information disclosures to what is reasonably necessary for the intended purpose.

6. Data Security

HomeWay implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions to safeguard personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

HomeWay retains personal information only as long as reasonably necessary to fulfill legitimate business purposes, maintain transaction records, comply with applicable legal obligations, resolve disputes, and enforce agreements.

Certain real estate transaction records may be retained for periods required under California law.

When information is no longer necessary, we take reasonable steps to securely delete, destroy, or de-identify it, subject to applicable recordkeeping requirements.

8. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

  • Request information about personal data we maintain.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information, subject to legal exceptions.

  • Opt out of promotional emails or SMS communications.

  • Withdraw consent to certain communications.

  • Request additional information about our privacy practices.

To submit a privacy-related request, please contact us at russell@thehomewayteam.com.

We will review and respond to requests in accordance with applicable law.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance user experience.

Visitors may manage cookie preferences through their browser settings.

Where required by applicable law, HomeWay will provide additional notices or choices regarding tracking technologies.

10. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, including real estate listing platforms, financing providers, and other service providers.

HomeWay is not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of those services before submitting personal information.

11. Children's Privacy

HomeWay's services are intended for adults and individuals participating in real estate-related activities.

We do not knowingly collect personal information directly from children under the age of 13 through our website or marketing programs.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

HomeWay reserves the right to update this Privacy Policy periodically to reflect changes in our business practices, services, or applicable legal requirements.

Updates will be posted on our website with a revised effective date.

Continued use of our services following publication of an updated policy will be subject to the updated policy, to the extent permitted by applicable law.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

HomeWay
California Real Estate Brokerage DRE#: 02145980
625 S The City Drive #330, Orange, California
Email: russell@thehomewayteam.com

Effective Date: October 20, 2026